For those of you who don't know, I currently manage a self storage facility, which is really a lot better than it sounds. But sometimes the people who I have the privilege of dealing with make it seem, well, less good.
For instance, a couple of weeks ago, some lady called just before closing and ask what our smallest unit was and its price, then ask if we had a "State Farm discount". When I said no, she promptly hung up. Strange.
I have never in my life heard of business offering a State Farm discount. AAA or AARP, maybe, but State Farm? Now, to be fair, there is a large State Farm Insurance office just outside of town, so maybe she is used to getting special treatment for working there, but I don't really see that as being very realistic.
And then just now an older (sounding) lady called and asked if we were still having the storage auction that we had planned on. Normal, reasonable question, because we are holding one tomorrow, but they sometimes get rescheduled or cancelled at the last minute for various reasons. For this reason we maintain an email list for people who are interested in coming so they don't come to an auction that isn't happening. I asked her if she was on our email list and she said she didn't think so I offered to add her to it. She said okay, but when I got to the email address part, she goes, "Oh, I don't have an email address."
I don't know about you, but when someone asks me if I would like to be on an email list, I assume there might be the requirement of, oh, HAVING AN EMAIL ADDRESS to complete that interaction!
It's folks like this that make me sad and fearful for the future of America, nae, the world, because these people breed.
No comments:
Post a Comment